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CAREERS

Current available positions:

919Dine Dispatcher:

Title:
Dispatcher

Job Description:
The dispatcher receives and distributes restaurant orders to restaurants and delivery drivers, resolving any issues that may arise during this process.  The dispatcher is the voice of 919Dine when taking phone orders and addressing customer questions.  The dispatcher is in charge of collecting and distributing driver equipment.   

Responsibilities:
Customer Orders:

  • Answer customer questions via phone.
  • Take orders and confirm new customer orders that are placed online.
  • Edit orders using web-based software program.
  • Dispatch drivers to restaurants through web-based software program.
  • Place orders with restaurants.
  • Edit online menus when restaurants run out of items.
  • Call customers when problems arise with their orders.
  • Assist drivers with directions to customer addresses when necessary.
  • Ability to think fast, strategize and problem solve quickly.

Drivers:

  • Stock coolers with drinks at start of shift.
  • Assign equipment to drivers at start of shift.
  • Go through coolers to account for all drinks sold at end of shift.
  • Collect equipment from drivers at end of shift.
  • Help maintain equipment by cleaning out bags and keeping coolers clean.

Qualifications:

  • Associates degree or higher preferred.  High school diploma or equivalent required. 
  • Proficient with use of computers and the internet.
  • Excellent phone manners and a clear and pleasant speaking voice.
  • Experience with multi-line phone systems or receptionist experience a PLUS!

Employment Type:
Part-time. 20-25 hours per week. This position has future potential for full-time hours.

Compensation & Benefits:
$9.00 per hour. 3 month probation period. After 3 months, salary will be evaluated.

There is currently no vacation/sick day policy. Full time employees after probation period will have the option to add health benefits.


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